Beginning December 26, 2023, new residents in the City of Lawton will be able to set up utility accounts online, officials say

by Deina Jules

Lawton, OK – According to the city officials, this is mostly in effort to increase efficiency and promote world-class customer service.

Previously, anyone wanting to establish an account to have water turned on in the City of Lawton would have to come to City Hall and pay a cash deposit.

With the new feature of the Citizen Self Service Portal, citizens can now request a new service and pay their $150 deposit online via credit/debit card or bank account.

To set up a new account, residents will visit selfservice.lawtonok.gov/css. 

Citizens requesting a new utility service must allow three business days for the request to be processed.

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